Getting Your Tenant

Overview

Digital Trust Foundry operates as a multi-tenant platform where each organization gets their own isolated tenant environment. This guide explains how to obtain and access your tenant.

Instances and Tenants

What are Instances?

Instances are regional deployments of the Digital Trust Foundry platform. Each instance operates independently and serves tenants in specific geographic regions:

• US1 — United States region 1
• EU1 — European Union region 1
• APAC1 — Asia-Pacific region 1

What are Tenants?

A tenant is your organization’s isolated environment within an instance. Each tenant has:

• Unique subdomain — your-tenant.digitaltrustfoundry.com
• Isolated data — Complete data separation from other tenants
• Independent configuration — Custom settings, API keys, and user management
• Dedicated resources — Your own cryptographic identities and signing capabilities

Tenant Structure

Instance (e.g., US1)
└── Tenant (e.g., acme-corp)
    ├── Users
    ├── API Keys
    ├── Enterprise Identities
    └── Individual Identities

Sandbox Tenant

Overview

Sandbox tenants are designed for development, testing, and evaluation purposes. They provide full platform functionality in a non-production environment.

Key Features

• Full API Access — All APIs available with test endpoints
• QVI Emulator — Test enterprise identity workflows without real GLEIF integration
• Test Data — Safe to use with test credentials and mock data
• No Production Impact — All operations are isolated from production systems
• Cost-Free — Typically available for evaluation and development

Accessing a Sandbox Tenant

1. Request Access — Contact Digital Trust Foundry support. Provide your organization details, a username, full name, and email address for your first administrator, and your intended use case.
2. Receive Credentials — DTF support will provide you with a tenant ID, your tenant subdomain (e.g., your-tenant.digitaltrustfoundry.com), initial administrator credentials, and access URLs.
3. First Login — Navigate to https://your-tenant.digitaltrustfoundry.com, log in with the provided credentials, and complete initial setup (password change, etc.).

Sandbox Limitations

• Test Environment Only — Not suitable for production workloads
• Data Retention — Test data may be periodically cleared
• Rate Limits — May have lower rate limits than production
• QVI Emulator — Uses simulated QVI rather than real GLEIF integration

Production Tenant

Overview

Production tenants are for live, operational use with real business data and production-grade security.

Key Features

• GLEIF QVI Integration — Full integration with GLEIF Qualified vLEI Issuers
• SLA Guarantees — Service level agreements for uptime and performance
• Enhanced Security — Production-grade security controls and monitoring
• Data Persistence — Guaranteed data retention and backup

Obtaining a Production Tenant

1. Prerequisites — Complete sandbox evaluation, define production requirements, and review security and compliance requirements.
2. Tenant Provisioning — Submit a production tenant request, complete the onboarding process, and configure production settings.
3. Migration from Sandbox — Export test data if needed, configure production API keys, migrate user accounts, and set up monitoring.

Production Requirements

• Contract — Production tenant requires a service agreement
• Security Review — May require security assessment
• Compliance — Must meet platform compliance requirements
• Support Plan — Production support plan selection

Next Steps

After obtaining your tenant:

1. Set up enterprise identity — See the Enterprise Identity section
2. Add team members — Configure users and permissions in the Platform
3. Generate API keys — Create API keys for application integration at platform.us1.digitaltrustfoundry.com
4. Start building — See the Quick Start Guide for a walkthrough